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Social Media – thorn in your side or valuable customer experience insight?

While the vast majority of organisations recognise the huge impact social media has had on their business, and the way it interacts with customers, many are yet to clearly define how best to deal with it.Read More

Expert Blog
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Why social media is your secret weapon in customer service

Technology is transforming how modern entrepreneurs stay connected to their business, their team and their industry. Learn more about the cutting edge tools and thinking allowing innovators to stay ahead of the trends.Read More

Expert Blog
Creating your own social network

Creating your own social network

Vince Chaney, Managing Director of Bennetts explains how his firm has gone about building its social presence, and why it ultimately led to them building a platform of their own.

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Creating social conversations that build trust

Creating social conversations that build trust

Hear how President Obama used local relationships to build trust with voters in the build up to the 2012 election.

Video
The questions you need to answer

The questions you need to answer

Vince Chaney, Managing Director of Bennetts, the bike insurer, discusses the questions you need to answer to develop a successful social media strategy.

Video
SMIFS

How to convert leads with social media

Other companies are converting leads with social media. Trust that you can too with these top tips!Read More

Expert Blog
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