5 Mins with Jamie Brighton, Adobe

5 Mins with Jamie Brighton, Adobe

At the 3rd Annual 20:20 CX Summit, Jamie Brighton, EMEA Product Marketing Manager at Adobe caught up with Marcio Rodrigues, Board Ambassador for the Customer Experience Professionals Association. Jamie discussed the company’s key concept of the ‘experience business’, the role of big data in the mix, and his top tips for embedding customer-centricity.

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