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20:20 Customer Experience Summit infographic

20:20 Customer Experience Summit infographic

Watch our conference infographic full of challenges and opportunities for customer experience professionals!

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Rewarding customers when and where they need it

Rewarding customers when and where they need it

Chris Popple, Managing Director of Digital Banking at Royal Bank of Scotland talks about how RBS are providing loyal customers with relevant rewards.

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How does Tesco use financial services to build greater loyalty?

How does Tesco use financial services to build greater loyalty?

Karl Bedlow, Managing Director, Insurance of Tesco Bank explains how and the challenges it faces to reward customers.

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